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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Dorr

Robert Dorr

December 1, 2024

5  out of  5
rating by Robert Dorr
"John has gone out of his way to help us out. Much appreciated."
We responded:
"Thanks Bob, you and all your family in particular make my job easy, thanks for being so nice for so long."
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patricia hauser

November 21, 2024

5  out of  5
rating by patricia hauser
"I sent an email to John at 8:25 in the morning & got his "away" message that he would be out of the office for a week and to contact Ben. I resent my request to Ben at 8:33 and got his response 16 minutes later. For everyone that's had to shoulder not only their own work but their boss's work as well for a week, that is REMARKABLE service. Thank you Ben!"
We responded:
"Thank you Pat, I'm pleased you were taken care of. I hope you have a great holiday."
Profile photo of Tracy Scheckel

Tracy Scheckel

November 15, 2024

5  out of  5
rating by Tracy Scheckel
"John responded to a last minute request for coverage and within an hour had me set up and ready to pursue a business opportunity."
We responded:
"That's what we do Tracy, thanks for being so easy to help."
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Julie Flynn

November 1, 2024

5  out of  5
rating by Julie Flynn
"Always there when we need them!"
We responded:
"Thank you Julie"
Profile photo of David Hilton

David Hilton

October 25, 2024

4  out of  5
rating by David Hilton
"Service is good except, for three or four times now we have not been sent a bill. I need to see the bill in order to pay it."
We responded:
"David, I'm sorry you haven't been receiving some statements, but that isn't on us, it is on the USPS. I have copies of all the statements and dates they were mailed from corporate. This is not an isolated situation unfortunately, I have had constant issues with the USPS not delivering mail I am supposed to get."
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Rod Elliott

October 17, 2024

5  out of  5
rating by Rod Elliott
"Great customer care !"
We responded:
"Thank you Rod, we appreciate you making our job so easy."
Profile photo of Kate Charlebois

Kate Charlebois

September 26, 2024

5  out of  5
rating by Kate Charlebois
"They are always so helpful and great to work with!"
We responded:
"Thank you Kate, we really appreciate you too. Thanks for the 30 years of business."
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Elle

September 19, 2024

5  out of  5
rating by Elle
"So helpful and insightful thank you Benjamin"
We responded:
"Thank you Elle. Let us know if we can do anything else for you"
Profile photo of Kathy Tombarelli

Kathy Tombarelli

September 13, 2024

5  out of  5
rating by Kathy Tombarelli
"Super helpful. John spent an 1.5 hours with me transferring two policies to his agency. I will now have all my insurance through State Farm."
We responded:
"Thanks Kathy, glad we were able to get that done, and thanks for your business, as always"
Profile photo of Jim Ross

Jim Ross

September 6, 2024

5  out of  5
rating by Jim Ross
"I worked with Benjamin and he was knowledgeable, patient and professional."
We responded:
"Thanks Jim, and welcome. Let us know if you need anything."
Profile photo of Dorothy Smith

Dorothy Smith

September 3, 2024

5  out of  5
rating by Dorothy Smith
"John and his staff have always been knowledgeable and helpful with any of our insurance needs! They're friendly and honest insurance providers. Thank you John and State Farm."
We responded:
"Thank you Dorothy, I hope you know we appreciate customers as sweet as you."
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George Souris

August 26, 2024

5  out of  5
rating by George Souris
"Excellent service!"
We responded:
"Thank you George, we appreciate you"
Profile photo of cindy mclean

cindy mclean

August 15, 2024

5  out of  5
rating by cindy mclean
"Needed home owners insurance asap for my 91 year old mom. John and his team took care of it quickly for me"
We responded:
"Thanks Cindy, we appreciate the business and trust in taking care of Mom."
Profile photo of Michael Nason

Michael Nason

August 7, 2024

5  out of  5
rating by Michael Nason
"I had an excellent experience....Of a 1 to 10 I'll give him a 10 a A plus on the report card....Clearly explained all the aspects of the insurance I was looking for and it looks like we'll be changing over"
We responded:
"Thank you Michael, and welcome to my agency. Let us know if we can be of any help."
Profile photo of lou moran

lou moran

July 12, 2024

5  out of  5
rating by lou moran
"John Couture is very knowledgeable when it comes to insurance and the type and the amount of coverage you need. He has gone the extra mile for me more than once. I strongly recommend you give him a call. UPDATE: I had some storm damage to my vehicle. I took it to the dealer and emailed the body estimate to John at 12:11pm and within minutes I got a text from State Farm saying my claim was submitted. At 12:47pm that same day I got 3 emails from State Farm telling me my claim is approved and to go ahead and make the appointment for repairs. 36 minutes!! Bam! Done. how can you beat that? Give him a call!!"
We responded:
"That is what we are here for Lou. Let us know what we can do for you and your folks."
Profile photo of Terri Clark

Terri Clark

June 4, 2024

5  out of  5
rating by Terri Clark
"Awesome service! Prompt and courteous. We have several different policies served by John and have always been happy!"
We responded:
"Thank you Terri, we appreciate you very much, and as always, thanks for being so prepared."
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jcrocker48

May 30, 2024

5  out of  5
rating by jcrocker48
"John is the best ever agent! One call and he’s already on it - whatever I need. Again, John’s the best!"
We responded:
"Thank you, my wildest retiree! And thanks for everything over the years."
Profile photo of Flaer McGrath Holmquist

Flaer McGrath Holmquist

May 25, 2024

5  out of  5
rating by Flaer McGrath Holmquist
"John and Benjamin are a great team. I am a relatively new customer, but my parents have been with them since 2002. This team is extremely prompt and efficient with communication. Any issues I've had with payment methods, confusion about my plan, etc, they resolve that issue on the day I call them. I never have to wait."
We responded:
"Thanks Sam, glad we could help. Always call if you need anything."
Profile photo of Terri Benson

Terri Benson

May 11, 2024

5  out of  5
rating by Terri Benson
"John is the most accommodating and helpful agent I have ever been associated with great guy."
We responded:
"Some customers make it easy, just as you and your whole family do. Thanks so much for being really nice people."
Profile photo of Gary Towle

Gary Towle

May 8, 2024

5  out of  5
rating by Gary Towle
"John’s office assisted one of our customers with excellent Good Neighbor Service! Thank-you Couture Agency! We appreciate you!"
We responded:
"Thank you Gary."
Profile photo of wayne wood

wayne wood

May 1, 2024

5  out of  5
rating by wayne wood
"Within less than a minute my request to remove the lien holder from my policy was done. John Couture is amazing!"
We responded:
"We try to be prompt! Thank you for your business all these years. "
Profile photo of Rachel Knights

Rachel Knights

April 26, 2024

5  out of  5
rating by Rachel Knights
"Good prices and excellent customer service 👍"
We responded:
"Thank you Rachel We really appreciate you being so easy to assist."
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Brynt Wing

April 2, 2024

5  out of  5
rating by Brynt Wing
"Everything been great, never a problem !!"
We responded:
"Thank you Rumpy, it has been great working with you all these years."
Profile photo of Mark Drinkwater

Mark Drinkwater

April 2, 2024

5  out of  5
rating by Mark Drinkwater
"I have been working with John and his team for many years. Always professional and responsive. He is always looking to give me the best deal on my insurance. Highly recommended."
We responded:
"Thanks Mark, we appreciate you very much. You make my job easy"
Profile photo of David Fournier

David Fournier

April 2, 2024

5  out of  5
rating by David Fournier
"John gets it done, communicates well and is easy to talk to."
We responded:
"Thanks David & Kim, we really appreciate how easy you guys make our job helping you. "